All three — installed as one system. We don't hand you a tool to figure out alone. The TVA Method is a complete lead-to-booking operating system — the CRM, the automation, the follow-up sequences, the reporting, all of it — installed and set up by people who've actually run venues. You run it day to day; we keep it maintained and supported. You get the results without the tech headache.

It's a structured four-phase system — Capture, Respond, Nurture, Convert — that covers the whole client relationship, including what happens after booking: paperwork, event-week reminders, and post-event follow-up. It's not a generic CRM template — it was built specifically for how venues actually operate. Read the full breakdown →

Most booking and CRM tools are built for individual creatives — you get a login and you're on your own from there. They're not built for venues juggling multiple event types, overlapping date holds, and layered booking workflows. The TVA Method is a purpose-built system for venue sales, installed and supported by people who've actually run venues — not repurposed from a different industry, and not something you're left to figure out alone.

No. That's the point. You provide your branding, pricing, and existing contract. We install everything else. Once it's live, you see a clean pipeline and get a monthly report. The tech runs in the background — you run the venue.

Your CRM, your phone number, your automated workflows, your follow-up sequences, calendar connection, pipeline stages, and contact import — all set up and tested before you go live. We monitor and maintain it going forward.

Yes. The moment an inquiry comes in — from your website form, Instagram, Facebook, or phone — an automated response goes out via SMS and email within minutes. It's branded to your venue and personalized to their event details. Most venues see an immediate improvement in lead engagement within the first week simply because response time drops from days to minutes.

They get nurtured automatically. TVA runs a structured follow-up sequence that keeps your venue in front of undecided couples — with the right message at the right time — until they're ready to book or they say no. Most venues are following up once or twice. TVA follows up consistently without you lifting a finger.

Yes. You get a clean pipeline view showing where every lead stands, plus a monthly performance report from us covering lead volume, conversion rate, response time, and pipeline value. You always know your numbers.

Because gatekeeping pricing is a waste of everyone's time. We believe in transparency. If the investment doesn't fit where your venue is right now, we'll tell you — and we'd rather have that conversation upfront than after a 45-minute call.

The setup fee covers the build — CRM provisioning, workflow installation, pipeline configuration, calendar integration, contact import, and your launch support calls. It's a one-time investment paid before we go live. The monthly fee covers ongoing management, monitoring, maintenance, support, and your monthly report. Both are non-refundable once work begins.

Yes — communication usage fees. SMS, email delivery, and call recording are billed based on usage, at TVA's standard service rate. We'll give you a realistic estimate based on your inquiry volume before you sign, so there are no surprises. For TVA Growth clients, ad spend is separate from the management fee and goes directly to the ad platform.

Yes — and that's the most common path. Most venues start with TVA Inbox, get their system running, see results, and then add Growth when they're ready to invest in lead generation. We build Inbox in a way that makes the Growth upgrade clean and connected.

3–4 weeks from signed agreement to live system. The timeline depends almost entirely on how quickly you deliver your assets — branding, pricing, your existing venue contract, and access approvals. Delays on your end extend the timeline. We install fast once we have what we need.

Your venue branding (logo, colors), your current pricing and packages, your existing client contract, any current brochures or marketing materials, and the contact information for your existing leads if you want them imported. That's it — we handle everything else.

One 60-minute onboarding call where we walk through your system together before launch. Then two 60-minute post-launch check-in calls in the first few weeks to make sure everything is running as expected and answer any questions from your team.

If you're getting inquiries and losing any of them to slow follow-up or disorganization — TVA Inbox is not overkill. It's the most efficient investment you can make because it runs without you. Small venues often see the biggest percentage impact because they're starting from the most manual process.

No — it makes TVA more effective. Your coordinator stops doing manual follow-up and starts focusing on the conversations that matter. TVA handles the repetitive touchpoints; your team handles the relationship. That's the right division of labor.

The TVA Method works for any event venue taking inquiries — corporate events, private events, social celebrations, mixed-use spaces. The workflows adapt to your event types. Book a call and we'll tell you honestly whether it's a fit.

Yes — TVA may use AI-assisted tools to support service delivery, including drafting communications, generating reports, and improving workflow efficiency. Final client-facing materials are always reviewed before use. We disclose this in our service agreement.

No — because we build them with your venue's voice, your pricing language, and your personality before they go live. You review and approve every template before the system is activated. Couples regularly respond to automated messages thinking they're talking to a person. That's the standard we build to.

Yes. Your data lives in your account on our platform. We maintain strict confidentiality and your client data is never shared with other venues or third parties. Our service agreement includes full data protection terms.